Hiring a Security Company? Things to Look For
Whether at home or the workplace, hiring security services provides peace of mind. If you have security guards on your property, criminals are less likely to target you. Outsourcing your security needs also enables you to concentrate on the core functions of your business.
However, before selecting a security services provider, ensure that they possess all the qualities of a trustworthy company.
Let's see some factors to consider when hiring a security services provider.
Is the Company Reputable?
Despite the high number of security service providers in your city, choosing a security company is challenging. To find out which company is reputable and trustworthy, compare several companies through their websites or visit their physical location.
Some indicators of a security company's trustworthiness include its customer service and customer comments. For example, a company that takes more than 24 hours to respond to your queries may not offer the customer service you deserve. Also, treat numerous negative customer comments and reviews as a red flag.
Are Their Security Guards Trained and Certified?
Training is essential in the security industry, as it enables a guard to identify potential threats and defuse situations before they get out of hand. The knowledge and experience gained during training, like how to react to security threats and all applicable standards for using force and detaining people, enables security personnel to respond better, minimizing the possibility of legal liability issues against your company.
A competent security guard must have a security guard license offered after undergoing security training at a state-certified company. In addition, the security guard must pass a background check by the Federal Bureau of Investigations (FBI) to ensure that they have no criminal records.
If the security guard must carry a firearm, they must have a firearm permit, acquired after completing a 14-hour Bureau of Security and Investigative Service (BSIS) certified Exposed Firearm Permit course and passing the exam.
Does the Security Company Use the Latest Technology?
Nowadays, placing guards at your home or business is not enough. Security companies now use technology to identify vulnerabilities, minimize risk, and respond to potential threats. For example, leading security companies use the latest surveillance equipment, and their guards have the latest weapons and communication gadgets.
Since crime also evolves, a security company that does not embrace innovations cannot remain relevant in the industry. Therefore, ensure that your chosen security provider stays up-to-date with innovations in security and has the technological capabilities required for the job.
Will the Company Accommodate Your Unique Needs?
Since different businesses and individuals have varying security needs, a good security company should be ready to provide tailor-made services for all its clients. For example, instead of only accepting long-term contracts, the security company should have a flexible plan that allows hiring guards for a single event or some days.
Is the Company Experienced?
While a new company may have all the required licenses and qualified guards, they lack the experience needed to provide flawless services. To determine experience, check the number of years the security company has been operational and if they have served clients with needs similar to yours.
An experienced security services provider may charge higher, but their quality services are worth each penny.
While hiring an experienced security services provider will offer numerous benefits to your business, the hiring process is challenging due to the numerous security companies available today. Luckily, you can use the factors above to compare the available security service providers and choose the company that can meet your security needs.
At All State Security, we are committed to providing professional security and patrol services at an affordable price. Contact us today to learn more about our services.
